This Privacy Policy describes how GEBBLLY collects, uses, stores, shares, transfers, and protects personal information in connection with its website, mobile applications, order fulfillment, merchant operations, driver operations, customer support, and related digital services.
The Services are operated by Gebblly Ltd., Company No. 324930510 ("GEBBLLY", "we", "us", or "our").
GEBBLLY operates a digital marketplace platform that connects customers with restaurants, supermarkets, stores, and independent delivery drivers through its website and mobile applications, including GEBBLLY, GEBBLLY DRIVER, and GEBBLLY RESTAURANT.
Registered address: Beit Jann, Northern District 2499000, Israel.
Privacy contact email: GEBBLLY@GMAIL.COM.
This Privacy Policy explains how we collect, use, store, share, disclose, transfer, and protect personal information when you visit our website, use our mobile applications, place or receive orders, register as a customer, merchant, restaurant, or driver, contact support, participate in promotions, or otherwise interact with the Services.
This policy applies to the GEBBLLY platform and to any website, mobile application, landing page, onboarding flow, dashboard, or other digital interface that links to or references this Privacy Policy.
By using the Services, you acknowledge that you have read and understood this Privacy Policy.
We may collect personal information that you provide directly, information collected automatically when you use the Services, and information generated as part of order fulfillment and platform operations.
Information you may provide includes full name, phone number, email address, password and login credentials, delivery address, billing address, account preferences, merchant or business details, restaurant onboarding information, driver onboarding information, support requests, and other information you choose to provide.
Payments made through the platform are processed by third-party payment service providers, including Tranzila. GEBBLLY does not store full payment card numbers or payment authentication data on its own servers.
If you use our mobile applications, we may collect device and application information such as device ID, device model, operating system, app version, IP address, browser type, mobile carrier, device and application identifiers, usage data, crash reports, and performance information.
If you grant permission, we may collect precise or approximate location information in order to display nearby merchants, assign delivery drivers, enable live delivery tracking, improve dispatch, and support fraud prevention and security.
We may automatically collect technical and usage information such as IP address, browser and device characteristics, operating system, language preferences, referring URLs, page views, feature usage, app activity, timestamps, log data, and diagnostic information.
In limited cases, we may receive information from third-party service providers or operational partners as necessary to operate the platform, including payment processors, map and location providers, authentication providers, merchants, drivers, analytics providers, customer support tools, and fraud-prevention providers.
We do not intentionally request or process sensitive personal information unless such processing is specifically required for the provision of the Services, for legal compliance, for fraud or security prevention, or is otherwise provided voluntarily by a user in connection with a support request or legal matter.
Users should avoid sending unnecessary sensitive personal information through the platform or through general support channels unless specifically requested by us for a legitimate purpose.
We use personal information to create and manage accounts, authenticate users, process orders and payments, facilitate order preparation and delivery, provide customer service and support, communicate with users, improve the Services, monitor performance and usage trends, prevent fraud and abuse, ensure platform security, comply with legal obligations, exercise legal rights, send marketing communications where permitted by law, and enable location-based services and delivery logistics.
We process personal information only where we have an appropriate legal or operational basis to do so, including to provide the Services, fulfill contractual obligations, comply with law, protect legitimate interests, or act based on user consent where required.
To fulfill orders, we may share relevant information with merchants, restaurants, and independent delivery drivers, including the customer’s name, delivery address, phone number, order details, delivery instructions, and limited operational status information, solely to the extent necessary to prepare, fulfill, and deliver the order.
We may share personal information with third-party service providers that support the operation of the platform, such as providers of payment processing, cloud hosting, authentication, data storage, analytics, performance monitoring, customer support tools, order fulfillment infrastructure, mapping and geolocation services, website or application hosting, communications tools, and fraud-detection services.
We may disclose personal information where required or permitted by law, including to comply with legal obligations, respond to lawful requests by authorities, investigate fraud or security incidents, enforce our terms and policies, or protect our rights, users, merchants, drivers, or the public.
We may share or transfer personal information in connection with a merger, acquisition, financing, restructuring, sale of assets, or transfer of all or part of our business.
We may allow authorized employees, contractors, customer-support personnel, operations staff, fraud-prevention personnel, finance or payment-review personnel, compliance personnel, and platform administrators to access personal information strictly on a need-to-know basis.
We may use cookies, SDKs, pixels, log files, and similar technologies to operate and secure the Services, remember preferences, analyze usage and performance, improve functionality, prevent fraud and abuse, and support analytics and reporting.
We may also use third-party analytics services, including Google Analytics or similar tools, to understand how users interact with the Services. Users may control cookies through browser settings, subject to technical limitations.
If we implement a separate cookie notice, preference banner, or cookie-management tool in the future, that notice or tool will supplement this Privacy Policy.
If the Services use Google Maps, Places, or other Google API services, certain information such as location data may be processed through those services to enable mapping, routing, address lookup, and related functionality.
Where applicable, our use of data received through Google APIs will be subject to the relevant Google API policies.
The platform may collect and use location information from users’ devices in order to show nearby merchants, support dispatch operations, assign drivers to orders, provide route and delivery tracking, confirm delivery status, and improve logistics and operational efficiency.
Location information may be shared with merchants, customers, or drivers only to the extent required to complete the order or operate the relevant feature.
To enable merchants to prepare orders and drivers to complete deliveries, we may share necessary order-related personal information, including customer name, delivery address, phone number, order contents, merchant details, and driver-related status information.
This sharing is limited to what is reasonably necessary for order fulfillment, delivery coordination, customer support, and dispute resolution.
We may send administrative, transactional, and service-related communications such as account confirmations, order updates, receipts, support messages, security alerts, and important policy or service notices.
Where permitted by law, we may also send marketing or promotional communications by email, push notification, SMS, or other channels. Users may opt out of marketing communications at any time by using available unsubscribe tools, adjusting app settings, or contacting us directly.
Opting out of marketing communications will not prevent us from sending essential service-related messages concerning account activity, orders, security, payments, legal notices, or support interactions.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing the Services, managing accounts, fulfilling orders, maintaining business and accounting records, resolving disputes, preventing fraud, complying with legal, tax, accounting, and regulatory obligations, and enforcing our agreements.
When personal information is no longer required, we will delete it, anonymize it, or securely isolate it, unless continued retention is required by law or for legitimate operational purposes.
We implement reasonable technical, organizational, and administrative measures designed to protect personal information against unauthorized access, misuse, disclosure, alteration, or destruction.
These measures may include access controls, restricted permissions, encryption in transit where appropriate, secure payment processing arrangements, monitoring and logging, vendor controls, internal security practices, and incident-management procedures.
No method of transmission over the internet and no method of electronic storage can be guaranteed to be completely secure. Accordingly, while we take reasonable steps to protect personal information, we cannot guarantee absolute security.
In the course of operating the Services, personal information may be stored, processed, or accessed outside Israel, including through cloud infrastructure, analytics providers, payment processors, communication tools, authentication systems, or other third-party service providers.
Where personal information is transferred outside Israel, we will take reasonable steps to ensure that such transfer is carried out in accordance with applicable legal requirements and subject to appropriate safeguards, contractual protections, or other lawful transfer mechanisms.
The Services are not intended for unlawful use by children and are intended to be used by persons who are legally capable of using the platform and placing orders or registering relevant accounts.
We do not knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided us with personal information unlawfully, please contact us so that we can review and take appropriate action.
Subject to applicable law, you may have rights regarding your personal information, including the right to request access to personal information we hold about you, correction of inaccurate or incomplete information, deletion of certain information, withdrawal of consent where processing is based on consent, and information about how your data is processed.
These rights are not absolute and may be subject to legal, evidentiary, contractual, security, anti-fraud, operational, or regulatory limitations. To exercise a privacy-related request, please contact us at GEBBLLY@GMAIL.COM or through the relevant contact form or support channel made available by the platform.
Where required by applicable law, we may request information reasonably necessary to verify the identity of the person making the request before acting on the request.
Users may be able to review or update certain account information directly through their account settings.
If you wish to deactivate your account, update your information, or request deletion of certain personal information, you may contact us using the contact details below. We may retain certain data where necessary to comply with law, prevent fraud, resolve disputes, collect or settle payments, or enforce our agreements.
Users may also control certain permissions, such as location access, push notifications, and browser cookie settings. Disabling certain permissions may affect platform functionality.
Some browsers and devices offer Do Not Track settings. At this time, there is no universally accepted standard for responding to such signals, and our Services may not respond to all Do Not Track signals automatically.
If a legally binding standard is adopted in the future, we may update this Privacy Policy accordingly.
We strive to make our website, applications, and digital services accessible to all users, including persons with disabilities.
We aim, to the extent applicable, to align with the Equal Rights for Persons with Disabilities Law, 1998 and the regulations enacted under it in the State of Israel, as well as with WCAG 2.1 Level AA principles where relevant.
Accessibility is an ongoing process. If you encounter an accessibility issue or need assistance, please contact us at GEBBLLY@GMAIL.COM.
We process personal information in accordance with applicable Israeli law, including the Protection of Privacy Law, 1981 and applicable regulations thereunder, including, where relevant, Israeli data-security requirements and rules governing the lawful transfer of data outside Israel.
Where required by applicable law, we may maintain, manage, or register databases and related records, and we may adopt internal procedures, role-based access controls, incident-response practices, vendor controls, and governance measures designed to support lawful handling of personal information.
Nothing in this Privacy Policy limits any mandatory rights or obligations that apply under Israeli law.
The Services may integrate with or link to third-party services, including payment processors, maps providers, analytics tools, authentication providers, communication tools, or external websites. We are not responsible for the independent privacy practices of third-party services except to the extent required by law.
Where a third-party provider processes personal information on our behalf, we seek to require such provider to use the information only as needed to provide services to us and to maintain appropriate protections for that information.
We may update this Privacy Policy from time to time to reflect changes in legal requirements, platform functionality, business operations, or privacy practices.
If we make material changes, we may notify users by posting an updated version on the website, through the applications, or by other appropriate means.
The updated version will take effect from the date stated at the top of the policy.
If you have questions, concerns, or privacy-related requests, you may contact us at:
Gebblly Ltd., Company No. 324930510
Beit Jann, Northern District 2499000, Israel
Email: GEBBLLY@GMAIL.COM
If you would like to request access to, correction of, update of, or deletion of personal information we hold about you, you may contact us through the platform contact page or by email at GEBBLLY@GMAIL.COM.
We will review and handle requests in accordance with applicable law and subject to reasonable identity verification and any legal or operational limitations that apply.